Data Analyst provides support to the Team Leader and Client Service Manager in terms of reporting of project or process performance results and status, fulfilling ad-hoc client requests and planning human as well as technical resource for the project or process.
Responsibilities:
- Use multiple technologies to detect, analyze, and remove infringing online content;
- Generate standard and customized reports;
- Carry on responsibility for dedicated client projects or operations processes and ensure project or process day to day activities are running in accordance with contracts and agreed Service and
- Operational Level agreements;
- Act as point of contact for all project or process related queries ensuring that they are resolved in a timely and professional manner;
- Track and report on client project performance results and status;
- Work to achieve set performance goals for assigned projects or processes;
- Identify areas for operational performance improvement and run project-type initiatives to implement them;
- Maintain and timely update operational documentation;
- Escalate project or process related incidents;
- Coordinate with other team members to solve ad hoc requests.
Requirements:
- University degree;
- 1-2 years of similar job experience;
- Work experience in independently managing both standard and ad hoc projects/tasks;
- Strong analytical and communication skills;
- Detail-oriented;
- Strong problem-solving skills;
- Ability to provide suggestions and action plan on how to improve project results;
- Efficient in multitasking and correct prioritization;
- Proficient in Excel and general computer skills;
- Team player;
- Self-motivated, flexible, and adaptable to client & organizational changes;
- Excellent English skills in both verbal and written forms;
- Able to work full time & in shifts: Mon-Fri, Tue-Sat, Sun-Thu.
It will help you if you:
- Have an understanding of methods and trends of Internet;
- Are passionate about films, TV, video games and music.
What is on offer?
- Competitive annual gross salary from €21,000 to €24,000 (the final offer will depend on your profile)
- Company Bonus
- Medical Health Insurance
- Life insurance
- Holidays 24 working days + public holidays
- Supportive, friendly working culture and possibility to have a real impact on your work.
- Modern office in the city center with many perks: teas and coffees, team building events, gaming room etc.