Associate Recorded Communications Compliance Officer

Would you like to contribute significantly to the compliance unit and, through your own efforts, make sure our Bank and employees work well and do things right? Are you also enthusiastic about Data? Step into the role of Compliance Associate at Group Compliance, where you can play a significant part in our pursuit of becoming the most trusted financial partner!

Our team is looking for a new member who is pro-active, shows a positive attitude for learning, proactively takes ownership, and aspires to grow with us. Working with data is a key component and that’s where you will play an important role!

You will have an important role in the team and contribute significantly to the compliance unit, and by your own efforts, you will make sure our Bank and employees work well and do things right. You will report to the Head of Markets and Transaction Banking Compliance and handle matters regarding the Group’s recorded communication data.

We are an integrated part of the Group Compliance function, where we all have a focus on contributing to Danske Banks’ strategy of becoming the most trusted financial partner, and we do so by acting with integrity, delivering expertise, having a focus on creating value, and progressing through agility.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office.). Please apply as soon as possible, as we conduct interviews on an ongoing basis.

*Depending on your experience and knowledge, we may offer you a different seniority for the role.

**Please note that in addition, you will get a language bonus, which depends on your language knowledge level and job requirements (this will be applicable only for Scandinavian languages).

"We’re open to people from all different walks of life and cultures to join our team."

You will:

• Conduct the controlling of the recorded communications and follow up on the results of the controlling


• Approve requests for retrieval or deletion of recordings and ensure they are executed


• Provide guidance to business units and other stakeholders


• Identify any irregularities or discrepancies as part of the review process and investigate, escalating as appropriate and document the processes in Business Procedures, Navigation sheets and other guidelines and documentations


• Analyze and identify critical data elements


• Develop expert knowledge of regulations such as the General Data Protection Regulation (GDPR), while you also liaise and collaborate with IT Support, HR, Compliance, Front Office, and other business organisations


• Navigate in a complex organisational set-up, engage with colleagues across multiple teams, and work on fast-paced projects, balancing business needs and tight deadlines with accuracy, details, and analytical approaches


• Support the deployment of activities and contribute to the development and reputation of the team


• Document business requirements and analyze data at both high and low levels

About you:

About you (Mandatory):

• Excellent Excel user and experience in building macros, working with large data sets, graphing, etc.


• Advanced data skills with SQL, Power BI or similar


• At least 1-2 years of experience working with large data sets

About you (Advantageous):

• Confidence to challenge, critical thinking


• Previous experience in analysing, translating, and implementing business requirements into technical specifications for developers


• Experience in data collection and analysis, data quality assurance, and data modelling


• You thrive with independent tasks, can prioritise multiple tasks simultaneously, and still find it equally important to collaborate and succeed as a team


• Upper-Intermediate skills in English, both spoken and written. Furthermore, it would be a beneficial asset to be able to speak and write a Scandinavian language

We offer:

Monthly salary range from 1680 EUR to 2520 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.


• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.


• Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.


• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.


• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your title in job contract will be Officer – Compliance, Associate.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn and I will answer your questions!- Ricky John Crump, Team Leader.