Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Responsibilities:
- Act as the primary point of contact for client queries.
- Investigate client issues, ensuring queries are directed to the appropriate personnel for resolution.
- Facilitate the smooth transfer of information between CSS, Clinical Trial Management Accounts, and Transport Operations departments.
- Populate, update and maintain the CS database.
- Provide administrative support by maintaining and updating protocol records and internal documents, including CTM, OPI reports, and the study contact list.
- Provide administrative support by notifying relevant internal departments of any issued documents and necessary updates.
- Provide Administrative Support by keeping purchase orders up to date.
- Generate and distribute monthly KPI reports.
- Responsible for compiling monthly CS reports.
Education:
- Requires undergraduate studies in any of the following fields: Pharmaceutical Sciences, Life Sciences, Administration, International Trading or Logistics, Translation and/or Interpreting. Degree in any of these fields would be valued.
Skills and Knowledge:
- Excellent interpersonal skills
- Excellent analytical skills
- Full command of English language: Written and Oral
- Ability to multi-task; close attention to detail; organized
- Ability to work collaboratively but also independently with minimal supervision
- Excellent presentation skills (written, verbal, and presentation)
- Ability to work under-pressure
- Office equipment - Individual must be knowledgeable of the types of equipment and methods associated with office management
- Individual should be proficient in Microsoft office applications such as the latest versions of Word and Excel.
What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time
Gross Salary Range (Monthly)
€1,723.94 - €2,462.77
Affiliated Companies:
Affiliated Companies: World Courier (Lithuania) UAB