We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.
A word from the team:
Join a fast-growing tech startup Webshare and become a member of newly developing Account Management team. By joining us, you will directly impact the company's success by helping our customers, handling cross-functional team communications and growing together with the us. We promise to provide you with personal career development opportunities and that we will create a successful product altogether.
Your day-to-day:
- Own the day-to-day relationship and communication management of your dedicated international B2B customer portfolio.
- Identify and utilize up-sell and cross-sell opportunities.
- Ensure seamless customer experience: by generating new value-creating ideas, identifying long-term account objectives, navigating technical topics and levering internal stakeholder communications.
- Manage agreements, renewals, and ensure proactive attrition management by identifying at-risk accounts and developing detailed action plans.
- Supervise CRM and keep the data updated.
Your skills and experience:
- Previous experience in B2B account management or a related customer-facing role with a demonstrated ability to deliver positive results for customers.
- Fluency in written and spoken English.
- Experience with inbound sales.
- Relationship building and problem-solving abilities.
- Negotiation and objection-handling skills.
- Creativity and thinking out-of-the box.
- Eagerness to learn, keen eye for business and self-development opportunities.
- Background in tech industries.
- Experience with customer service/support.
Nice to have requirements:
Salary:
- Gross salary: 2320 - 3600 EUR/month + bonuses. Keep in mind that we are open to discuss a different salary based on your skills and competencies.