DescriptionDo you know what happens when a big company becomes a customer of the bank? Do you know how E-banking works from the company’s perspective? Join us and find these and other answers!
You will have an exciting opportunity to be a part of a team that provides services in Everyday Banking Corporate such as accounts opening/closure procedures, implementing customer packages and ensuring smooth District (e-banking) features set-up for the Nordic market.
We are looking for a colleague who would be focused on efficiency, team goals, seek to provide high-quality services to our Corporate customers, and be engaged in Lean culture.
The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).
You will:
- Ensure delivery of Everyday Banking Corporate day-to-day services for Nordic business and VIP customers
- Solve issues and daily ad-hoc requests to ensure the best possible customer experience
- Have close collaboration with advisers’ teams, stakeholders and optimize solutions for our customers
- Ensure the best quality of processes and constantly look for the solutions to improve or automate them (Robotics, Lean, etc.)
- Be part of various initiatives and projects
About you:
- At least 1 year of experience in an operational or administrative role would be a valuable asset
- Critical mindset, detail orientation
- Focus on high quality and accuracy
- Team player and goal-oriented
- High collaboration and communications skills
- Upper-intermediate English skills
We offer:
Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
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Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
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Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
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Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
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Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
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Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits HERE.
Your title in job contract will be Officer – Service Delivery.
If you have any questions, find me @Linkedin - Tomas Urbonavičius.