Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their online businesses faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for brands of any size to sell more—all without the exaggerated cost.“Great marketing needs to be expensive” is a myth that 125,000+ Omnisend customers are busting every day by growing their businesses with email and SMS marketing.
About the role:
We are looking for a Senior Data Analyst to join our Data Ops team. In this position, you will be working closely with the Exec team. You will look for the biggest business opportunities, explain customer behavior, raise and test hypotheses, provide strategy-related insights, forecast future trends, and perform deep-dive analysis.We are looking for a business and customer-centric experienced professional who would establish a strong analytical presence in the company, ideally with experience in providing strategic insights to the highest management level. Being proactive, helping identify opportunities, and having excellent business acumen with a rich record of successful high-impact projects over your career should be your main competencies.Tools that complete our BI Platform: Airbyte, dbt, BigQuery, Superset, Hightouch, Dagster, and Mixpanel. You will be working with structured data in data marts and standardized metrics.
What you’ll do at Omnisend:
- Define and track KPIs to monitor and explain the performance of the business;
- Provide actionable insights from data;
- Identify business opportunities and estimate their impact;
- Lead data-driven decision-making in a group of stakeholders;
- Build dashboards;
- Coach on best practices in data analysis to foster a data-driven culture.
What we use and value:
- Company-wide OKR and GIST framework;
- Empowered product teams that solve customer and business problems, not build features;
- Objective-based planning and experimentation-driven delivery;
- Product-led growth;
- We look at product metrics daily, we speak to our customers, and do it often;
- Outcomes and bringing value to our customers over outputs and feature factories;
- Ship to learn. Experimentation to validate hypotheses and assumptions;
- Truly embracing data-driven decisions.
We expect that you’ll bring:
- 5+ years of experience in data analyst role;
- Previous experience in strategic level analysis to leadership;
- Excellent business acumen and experience in defining business metrics;
- Highly skilled in data visualization (Superset, PowerBI, Looker, Tableau, or similar tools);
- Ability to translate complex data into clear business insights and see the bigger picture;
- Well-organized and collaborative attitude with a strong sense of ownership;
- Working experience with SQL;
- Customer-centric mindset;
- Good knowledge of statistical analysis;
- Fluent in English;
- Skill to design dashboards/UI that are easy to use yet provide quite complex insights is a plus;
- Previous experience in product analytics is a plus.
Snapshot of your impact by the 3-month mark:
- Complete Omnisend new-hire onboarding and job-specific training for the Senior Data Analyst role;
- Gain clarity on expectations of your role and gain an understanding of business processes;
- Identify needs for your TEAM and ROLE and build out your OKRs for the quarter;
- Fully onboard on using the team’s tools like Airbyte, dbt, Hightouch, Dagster, and Superset;
- Start building the foundation of strong relationships with Omnisend teammates.
What we offer in return:
- Gross salary starting from 4200 EUR/month based on experience;
- Quarterly salary reviews;
- An unlimited learning budget for self-improvement complying with the best interest of Omnisend;
- Working methods and best practices inspired by the best tech companies in Silicon Valley;
- Senior colleagues (over 70%) enable us to have a high-performing, productive environment where your growth will accelerate;
- Flexible working hours and remote work possibilities;
- Private health insurance;
- Unlimited access to psychotherapy;
- Workstation budget;
- Personalized work anniversary gifts, such as house cleaning, spa treatments, international flights, etc.;
- Attractive workations and team-led team-building events.