Customer Service and Sales Manager (Kazakhstan market)

We have many years of experience in the field of logistics. We represent Western quality for the delivery of our customers with a team of international and experienced specialists. Experience, reliability, expertise, innovation, recognition, and trust - these core values are developed in all our processes. In the organization, we believe that people are our greatest strength. Here we foster a friendly company culture based on openness, engagement, and trust. If our values are in line with yours, we invite you to join the Everwest team.

We are currently seeking a talented: Customer Service and Sales Manager

We believe you will: 

• Managing inquiries from new and existing clients, organizing the sales process.
• Maintaining relationships with existing clients and providing high-quality, professional customer service (via email and phone).
• Organizing freight transportation and handling the related documentation.
• Collaborating with colleagues—planners and transport managers—to resolve various issues arising during cargo transportation.
• Ensuring timely and consistent communication with clients and colleagues.
• Working with internal company systems and client platforms.

We expect you:

• At least one year of experience in B2B sales of services or products. Experience in the logistics sector is a strong advantage.
• Fluency in Kazakh and Russian languages.
• Excellent communication and strong negotiation skills.
• Quick thinking, good time management, and organizational skills.
• Attention to detail, accuracy, and a high sense of responsibility.
• Clear communication and the ability to work effectively in a team.
• The ability to manage a large amount of information simultaneously.
• Good computer literacy (experience with MS Office package).

We offer:

Monthly salary ranges from 1690 EUR to 2110 EUR gross + bonuses (the specific salary offered will depend on the candidate‘s experience, competencies displayed, and suitability to the requirements of the position.). In addition, each employee of the Everwest company receives a package of additional benefits, which include:

• Growth opportunities: professional and supportive team, leadership development programs. The opportunity to improve by participating in both internal and external training.
• Health and well-being: health insurance. Modern and ergonomically equipped office, with recreation areas, outdoor terraces, and a gym. The restaurant in which, in which, exclusive prices for employees apply.
• Recognition and awards: a day off in the month of the birthday, as well as gifts during the holidays or on the anniversary of working in the company. Various events of the company, the election of the best employees of the company, as well as like-minded clubs operating on the initiative of employees.