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As Solution Key Account Manager (18 months contract) assigned with the Core Lab product line, you will participate in co-creating account strategies and go-to-market tactics in line with the Sales Director, the Network Leads and other essential functions (Marketing, Healthcare Development, Service). This role contributes to the common aim that is positioning Roche Diagnostics as a strategic partner towards our customers and ensuring the external mindset shift addressing the customer dialogues focusing on Price-only discussions towards an Return-of-Investment (ROI) approach.
Career Opportunities and Challenges
Support the Leaders (Sales, Finance) during the business planning and pricing strategy design phase
Lead and facilitate strategic and constructive internal discussions on complex customers’ opportunities whilst leveraging multiple source of data (internal CRM system Rexis, etc., market trends)
Lead negotiations and contract discussions with senior customer stakeholders (C-Suite)
Provide regular updates on the commercial activities within the sales/strategic meeting framework to maintain and upsell of current customers enhancing the Solution Selling
Monitor the sales and profitability evolution for the dedicated customer accounts and create strategies how to counteract/accelerate certain patterns as per needs
Define business priorities based on the Customer Segmentation
Design and implement activities to enhance customer satisfaction
Ensure Compliance with Roche Group Code of Conduct and all related local laws, internal policies and regulations
Who You Are
University Degree in Natural/Life Sciences, Engineering or related field
Fluent Lithuanian and English language is a must
Experience in the Diagnostics and Healthcare market and commercial awareness
Experience in performing commercial tasks and customer-driven initiatives (3+ years of experience)
Project management and System Thinking skills
Strong networker and collaborator
Ability to turn sales strategies into executable actions and hold accountability
Proven communication and presentation skills
Innovative, creative leader
Digital and IT savvy
Open minded and curious to learn
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.