Operations Officer in Case Preparation

Are you curious about what happens when a large company becomes a client of our bank? Do you want to understand the workings of E-banking from a corporate perspective? If so, join our team and discover the answers to these questions and more.

You will have the opportunity to join a team committed to providing Everyday Banking services to corporate clients. This role involves managing account opening and closure procedures, processing orders for various banking products, and ensuring the seamless setup of online banking features for the international market.

We are seeking a candidate who is efficient and goal-oriented, committed to delivering high-quality services to our corporate clients, and actively engaged in building a Lean culture.

*Depending on your experience and knowledge, we may offer you different seniority of the role.

"We celebrate multiple approaches and points of view. We believe diversity drives innovation."

You will:

• Deliver Everyday Banking services to international business and VIP clients on a daily basis


• Address issues and handle ad-hoc requests to ensure an optimal customer experience


• Collaborate closely with advisory teams and stakeholders to optimize customer solutions


• Maintain the highest quality of processes and continuously seek opportunities for improvement or automation (e.g., through Lean methodologies)


• Participate in various initiatives and projects

About you:

• Experience in an operational or administrative role (would be a beneficial asset)


• A critical mindset with attention to detail


• A focus on quality and accuracy


• Effective collaboration and communication skills


• A proactive approach to learning and challenging processes


• Upper-intermediate proficiency in English

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.


• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.


• Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.


• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.


• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your title in job contract will be Officer - Service Delivery.

Have questions or want to learn more? Let’s connect on LinkedIn!- Greta Radimonaitė, Head of Case Preparation LT.

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