Operations Officer in Refinancing Team

Join our dynamic Buying and Owning Real Estate HUB as an Operations Officer. This role offers a unique opportunity to enhance your banking knowledge, collaborate internationally, and be part of a supportive and inclusive environment.

Teams in our department are responsible for handling various tasks when Danske Bank private customers are buying or selling a property.

As a key member of our team, you will support the refinancing processes for Danish private customers. Your responsibilities will include preparing documents, managing new loan disbursements, repayments, loan terminations, and handling all administrative tasks related to established loans.

* Depending on your experience and knowledge, we may offer you different seniority of the role.

*We have Danish speakers on our team and offer Danish language courses tailored for beginners, providing you with the opportunity to start learning the language.

You will:

• Process various refinancing and loan administration tasks for private customers in the Danish market


• Communicate daily with our stakeholders


• Handle emails and documents and take appropriate actions based on their content


• Take responsibility for maintaining high-quality services for our customers


• Participate in migrations and process improvement

About you:

• Having back-office experience in banking or another finance-related international organization would be beneficial


• Great communication skills and attention to detail


• Team player with the drive and commitment to deliver high quality on time


• Ability to take ownership of tasks and focus on the customer journey


• Knowledge of the Danish language is a favourable addition but is not mandatory. We also offer an additional monthly bonus, depending on your Danish language level


• Upper-Intermediate English language skills (both spoken and written)

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.


• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.


• Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.


• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.


• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your title in job contract will be Officer - Service Delivery.

If you have any questions, find me @LinkedIn: Evita Jonusaite.

“Join our team and create the best customer experience together.”
 

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