Operations Senior Analyst

This is an outstanding opportunity to join a constantly growing and innovative FinTech company where finance and technology meet, producing some of the most low-latency, high-performance and data-intensive systems in the world.

If you are someone who enjoys working in a results-driven and high-performing international culture and thrive in a creative and multifaceted environment, this is the role for you.

Your role and responsibilities:

We are looking for a Market Operations / Technical Support Analyst to join our Global Technology team. In this position, you will be responsible for daily market and tech operations such as: order and trade-related support, analysis and handling of technical issues, participant onboarding, incident management, connectivity testing, participant and user configuration, and general support of inquiries from the market participants.

• Creating and maintaining relationships with key customer stakeholders
• Order and trade support
• Setup and configure participants and users in the exchange systems
• Provide support and analysis for all technical queries
• Participation in various projects as a project lead within the department and/or technical contributor;
• Processes and services improvements;

We expect you to have:

• University degree in computer, telecommunications, IT systems or business administration
• Up to 2 years of professional experience
• Excellent language skills in written and spoken English
• Basic system management knowledge of Linux and Windows systems
• Understanding of networking concepts
• Sophisticated skills of MS Office programs, particularly Excel
• Proactive attitude with the ability to quickly learn and adapt to new technology

With this position we offer:

• Opportunity to join a leading international company
• Growth environment, ability to learn from phenomenal leaders
• Unlimited access to e-learning platforms (LinkedIn Learning, financial e-trainings, MBTA certifications, mentorship programs and so on)
• Additional benefits such as private medical insurance and sport activities
• Comfortable and modern working environment

What happens now?

This is a full-time permanent position located in Vilnius. Nasdaq offers a hybrid workplace to find a balance between working from home and collaborating in the office, therefore it's required to come into the office at least 2 days per week.

If you think you would thrive in this role, then we would love to hear from you! Follow the link to apply in English. As the selection process is ongoing, we might close the position earlier than the last application day. You must be eligible to work in the EU.

Monthly salary (Gross):  2400 – 3300 Eur, other bonuses apply.

About Nasdaq Vilnius:

Our Vilnius office is in the modern K29 business center, easily accessed via bus, but we also offer bike storage. Our working space offers an appealing, ergonomic environment, kitchen spaces, and an in-house library. The building hosts a canteen and vending machine as well as restaurants and shops within walking distance.

Nasdaq Vilnius offers our employees a strong compensation package that includes an annual bonus, equity grant, and access to an employee stock purchase program. Employees receive 20 days of annual vacation (plus 1 additional flex day every two months), III pillar pension plan with additional contribution from Nasdaq, a flexible health insurance program, career development programs, and more.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.